FAQs
Frequently Asked Questions (FAQs)
1. How far in advance should I place my order?
We require a minimum of 72 hours notice for all orders. This ensures every item is freshly made and meets our quality standards.
2. Is a deposit required to place an order?
Yes, a 50% non refundable deposit is required to secure your order. Orders are not confirmed until the deposit is received.
3. Is there a minimum order requirement?
Yes, we require a minimum of one dozen (12) per item to maintain consistency and quality across all orders.
4. Can I customize my order?
Absolutely. We specialize in reimagining classic treats with a modern luxury twist. Customizations may include flavors, toppings, and presentation depending on availability.
5. Do you offer delivery?
Yes, we offer local delivery within select areas. Delivery fees are based on distance and will be communicated during checkout or order confirmation.
6. Do you offer pickup?
Yes, pickup is available at a scheduled time and location. Please arrive on time to ensure your treats are received fresh and in perfect condition.
7. Do you offer shipping?
Shipping may be available for select items. Availability depends on the product type to ensure quality is maintained during transit.
8. What happens if I need to cancel my order?
All deposits are non refundable. If you need to reschedule, please contact us as early as possible and we will do our best to accommodate.
9. How should I store my desserts?
For the best experience, follow the care instructions provided with your order. Some items may require refrigeration to maintain freshness and quality.
10. What makes MoLyn’s Sweets & Treats different?
Every dessert is handcrafted from scratch, inspired by nostalgic favorites, and elevated into a modern luxury experience. Each bite reflects years of passion, creativity, and attention to detail.